Can I order from anywhere in the world?
Yes. You can order from anywhere of the globe. For
your convenience, the entire process takes place over
the Internet. That is why your location has no impact
on our ability to provide you an affordable design service.
2. How can I place my
We have streamlined the entire ordering process. To
order your design, simply fill out our online order
submission form and submit.
3. What is the payment
PayPal, credit card and wire transfer manage our online
4. Your prices are in
US Dollars. What is the price in my local currency?
Prices can be converted in your local currency during
the payment procedure. PayPal lets you convert the prices
into Canadian Dollar, Euro or Yen prior to payment.
5. How will I know if
my payment is accepted?
You will get a confirmation e-mail from our designing
6. How do I review my
Via e-mail we will send you the designs. And you can
send your feedback through e-mails.
7. What if I am not satisfied
with the designs?
If you are not satisfied with initial designs, we will
make necessary changes according to your wish, free
of cost. Even after that if you are not satisfied, you
get back 100% fees taken from you for this purpose.
8. How do I get in touch
You can chat online with our sales executives or with
the designers directly. Of course, you can email us,
or to talk over phone, call +91.33.23576070
9. How will I receive
my final formats?
You will receive your final design in zip format via
10. What are the file
formats will I receive?
EPS, TIFF, JPEG/GIF and PSD. If you need any other
format, please let us know. We will design in that format
11. What is the difference
between a print logo and a web logo?
Print logos require a much higher resolution and need
to be saved in print file formats, such as TIFF and
Web logos require a much smaller resolution (since they
only need to be displayed on screen). JPEG/GIF is preferred
web file format.
12. What information
or materials will you need from us to complete the project?
We need to know your company’s activity as well
as the philosophy behind it.
And if you have any idea or initial sketch, do not hesitate
to communicate that
14. Who owns the copyrights
of the designs?
After you finalize the design, you own the full copyright
of the design and free
to register it.
15. Is it possible to
redesign my existing logo?
Yes. If you have an existing logo, we can revamp it.
Please ensure to indicate on the online form that you
currently have a logo.
16. Do you keep my designs
in a file incase I lose mine?
Yes, we keep a back-up.
17. Do you give discount
to fundraisers / NGO's?
Yes, we give discounts to NGO's, fundraiser and charitable
organizations. Please contact us with relevant details
18. Why does the color
look different when I print it?
Your personal printer doesn’t use exact colors
that you see on the screen. You have to calibrate your
printer with the screen first for the best match.
19. Are designed e-mails
large and heavy files and slowing down systems?
We will do our utmost to avoid this. Though technically
everything is possible, it has to be functional. On
average we aim at a designed e-mail message of 15 KB.
20. Can images be changed
in my designed e-mail?
Images can be interchangeable within the basic design.
Please inform us if you want to change the design.
21. Will each receiver
see the same designed e-mail on the screen, regardless
of browser or operating system?
During the design process we seriously consider this
issue. Therefore, we can guarantee that receiver will
display the properly styled e-mails. If the receiver
does not support your e-mail design, it will be displayed
as a normal message without your company logo.